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This Payment Policy explains checkout for the one-time physical inflatable-seating products sold by Gwhnk. Our default checkout payment provider is Shopify Payments.
The displayed product price covers the exact chair, sofa, ottoman, connected section, and repair material identified in the package list. Air pumps, pillows, blankets, bedding, tables, and room props are excluded unless expressly named. Buying a product creates a one-time physical-goods transaction, not a furniture rental, inflation service, repair subscription, sleep service, warranty extension, or recurring membership. Currency, cart quantity, shipping, tax, and final total are visible before authorization.
ACCEPTED PAYMENT METHODS
Shopify Payments-supported cards and digital wallets that are currently enabled are displayed at checkout.
Only payment methods currently shown at checkout are available for the order, and the storefront payment icons must match those active methods. Only cards or eligible digital wallets currently displayed by Shopify Payments are accepted. Support will not request mailed cash, a full card number, card security code, banking password, or one-time authentication code. One cart quantity represents one complete listed configuration; adding another quantity creates another whole product rather than adding a chamber, valve, seat, or ottoman.
SSL ENCRYPTION & DATA PROTECTION
Transactions are submitted through Shopify Payments using encrypted checkout connections. Sensitive payment credentials remain within Shopify's protected payment environment.
Customers should review the final checkout amount before payment; card credential handling remains inside the secure Shopify payment flow.
PCI-DSS COMPLIANCE LEVEL 1
Shopify maintains Level 1 PCI-DSS compliance for its payment environment. Our store receives the transaction status and order information needed to process the purchase.
NO CREDIT CARD STORAGE
We do not collect, store, or have access to complete card numbers or card security codes. Payment credential verification is handled by Shopify Payments and the relevant financial institution.
TRANSACTION CURRENCY & TRANSPARENCY
All prices on our website are listed and charged in United States dollars, shown with the $ symbol and USD currency code. The total final price, including applicable shipping costs, will be clearly itemized and displayed at the checkout page before you authorize payment. At checkout, Standard Shipping: $0.00 USD and Tax: $0.00 USD. We never charge any hidden processing fees, handling fees, or unannounced taxes.
Payment Authorization and Capture
Authorization applies to the complete checkout total, not separate charges for PVC panels, flocking, seams, valves, arms, fold sections, or patch material. Fulfillment begins after Shopify Payments reports successful authorization. A temporary pending bank or wallet entry is not evidence of dispatch and is not automatically a duplicate order. The successful confirmation controls the model and quantity prepared for shipment.
Billing Information
Customers must provide accurate billing information. Orders may be delayed or canceled if billing details cannot be verified, payment is declined, or fraud review is required.
Failed or Pending Payments
If payment fails or remains pending, the order may not be processed. Customers may need to contact their bank, card issuer, or payment provider to resolve payment issues.
Fraud Review
An order may be held when issuer response, billing details, address information, device signals, or order velocity suggests unauthorized activity. Review concerns transaction security and does not require health, body, sleep, or household information. If limited verification cannot resolve the issue, the order may be canceled and any captured funds returned through the original payment method.
Refunds
Approved refunds are issued to the original payment method through Shopify Payments. Bank, card issuer, or wallet processing times may vary after the refund is submitted.
TAXES AND DUTIES
No taxes, duties, or other government charges are added to the order at checkout. The Tax field displays $0.00 USD. Customers pay only the product total shown before payment because standard shipping is also $0.00 USD.
Payment Support
For payment questions, contact support@gwhnk.shop or +1 (337) 597-3190. Support hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore).